Contact Us

À votre service - we’re here to help

At Malmaison, we believe thoughtful service is part of the beauty we share.
Whether you have a question about an order, a product or a gift, our small and friendly team is here to assist you with warmth and care.

How to Reach Us

If you’d like to message us directly, you’ll find a contact form at the bottom of this page. Simply scroll down, share a few details, and we’ll reply as soon as possible.

Email
admin@malmaison.com.au
We aim to reply within 1–2 business days.

Phone (Toll Free)
1800 293 064
For urgent or time-sensitive enquiries.

Customer Care Hours

Monday – Friday
10am – 4pm (AEST)
Excluding Victorian public holidays

Our Warehouse

Castlemaine, Victoria
By appointment only
(We are a working studio and unable to accommodate walk-ins)

Have a quick question

You may find the answer on our FAQ Page, including information on:

Visit FAQs

A Note of Thanks

Whether you’re welcoming a new piece into your home or choosing something special for a loved one, Merci for supporting our small Australian business.
We’re truly delighted to assist you.

CONTACT FORM

If your message relates to an existing order, please include your order number so we can assist you quickly.

Trusted Since 2003 | 23,000+ Happy Customers